Introduction

At Step Up Naija, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (www.stepupnaija.org) or interact with our services. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

• Name
• Email address
• Phone number
• Address (if provided)
• Payment information (for donations)

1.2 Non-Personal Information

• Browser type and version
• Device information (e.g., mobile or desktop)
• IP address
• Pages visited, time spent on the website, and interaction data

1.3 How We Collect Your Information

• When you sign up for newsletters or updates
• When you make a donation
• When you fill out forms (e.g., volunteer forms, event registrations)
• Through cookies and similar tracking technologies

2. How We Use Your Information

• To communicate with you about updates, events, and campaigns
• To process donations and send donation receipts
• To improve the functionality of our website
• To analyze website traffic and user engagement
• To respond to your inquiries and provide support

3. Sharing Your Information

We value your privacy and will never sell or rent your information. However, we may share your information in the following situations:

• Third-Party Service Providers: We may share your information with trusted partners (e.g., payment processors, email marketing platforms) who help us operate our services.
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
• Analytics Tools: We use tools like Google Analytics to understand user behavior and improve our website’s performance.

4. How We Protect Your Information

• Encryption: Sensitive data such as payment information is encrypted during transmission.
• Access Controls: Only authorized personnel can access your information.
• Regular Audits: We conduct regular security reviews and updates.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Update: Request access to your information or update incorrect details.
• Data Deletion: Request the deletion of your personal data.
• Withdraw Consent: Opt out of communications or withdraw consent for data processing.
• Complaints: File a complaint with the relevant regulatory authority if you believe your privacy rights have been violated.

To exercise your rights, contact us at:

• Email: info@stepupnaija.org
• Phone: +234 906 586 3057

6. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us analyze traffic and user engagement.
• Advertising Cookies: Used for promoting campaigns.

You can manage or disable cookies through your browser settings.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Address: 1 Dagunro Close, Ojota, Lagos, Nigeria, 23401
• Email: info@stepupnaija.org
• Phone: +234 906 586 3057